01 / Your starting data
Start with dated customer records: subscriptions or purchases, product usage, support activity and known renewal or churn outcomes. Agree a prediction horizon and use the information available before that outcome.
CUSTOMER RETENTION SOFTWARE + IMPLEMENTATION
Customer retention software. Know who to contact and why.
Help account managers and customer success teams prepare their next conversation with churn predictions and the patterns supporting them.
Your customer history can do more than describe yesterday. Neurytika helps you build a model that classifies customer records by an agreed churn outcome and shows the patterns behind its predictions. Combine the software with our consulting to fit your retention workflow.
Your data · Clear explanations · Local or cloud deployment
Which customers may leave next?
01
Your records
Customer activity, account history and past renewals
02
Neurytika prediction
A predicted churn category + contributing patterns
03
Your decision
Your team chooses the next conversation
A project workflow to build around your data and team.
YOUR FIRST PILOT, MADE CONCRETE
Turn customer history into a practical retention pilot.
02 / What your team receives
Review example customer classifications and the combinations of signals behind them. Plan how these explanations will support account reviews and fit into your CRM workflow with our implementation team.
03 / How we measure value
Evaluate predictions on a later, reserved period and compare them with your current targeting. Agree how a subsequent operational trial will measure contact outcomes, retained customers and the value of the actions taken.
Start with a conversation about your objective and available records. Data access, scope, schedule and fees are agreed in your proposal.
Explore a pilot on your data →A concrete business objectiveEvidence your team can inspectSoftware + implementation support
FOR CUSTOMER SUCCESS, ACCOUNT TEAMS & REVENUE OPERATIONS
Choosing customer retention software?
You already hold structured customer records and historical renewal or cancellation outcomes. You want to identify accounts for attention and give your team an explanation it can examine.
See how we scope a project ↓What your team gets
A configured churn classification model, an evaluation on held-out customer records, and contributing patterns your account teams can review.
How it fits your systems
We scope the flow from CRM or account exports to prediction outputs, including how your retention team receives and reviews the results.
One use case. A clear objective.
Agree who uses the result, which outcome matters and what information is available when the prediction is made.
A focused pilot on your data.
Agree the cancellation or renewal outcome, prediction horizon and intervention point. Evaluate the selected customer list against your existing process and the capacity of your team.
A workflow your team can use.
Implement the agreed integration, install locally or in your preferred cloud, and train your team to review predictions and their evidence.
Turn customer retention into a focused workflow.
Start with the customers you serve, the point at which you want to intervene and a clear definition of leaving. We help connect those business choices to a model your team can use.
Subscription businesses
Prepare for the next renewal
Use subscription history and activity recorded before renewal to classify a future renewal or cancellation outcome. Give account teams context for their next conversation.
B2B account teams
Focus retention conversations
Combine structured account history, service usage and previous outcomes to identify patterns associated with customer departure. Help account managers examine the reasons behind a referral.
Customer success
Understand the signals together
Inspect combinations of customer attributes and their observed support. Bring analysts and customer success teams into the same discussion about priorities.
BUILD A FOCUSED PILOT
Your records.
A useful first project.
A prediction helps you choose where to look. The explanation helps your account team prepare a relevant conversation.
Discuss your projectWhat data do we start with?
A customer or account identifier, dated activity and service records, and a historical outcome such as renewed or cancelled. We define a prediction date and an outcome window so each record reflects information available when your team would act.
Define the outcome
For example: “Will this account cancel within the agreed period?” The target is a defined category. Your team selects the intervention and records what happens next.
Evaluate the business workflow
Review how many future departures are identified, how many retained customers are referred, and how the referral list fits your team’s capacity. A pilot uses held-out records and a time-based evaluation where the workflow calls for it.
WHAT WE DELIVER WITH YOU
Software, expertise
and a path to deployment.
We agree the business question, prepare the records, configure and evaluate the model, and scope integration with your existing tools. Your team learns how to inspect predictions and the patterns behind them.
Choose an installation on your own infrastructure or in your preferred cloud. The first conversation covers your objective, data availability, users and deployment needs; we then prepare a tailored proposal.
Explore local deployment ↗THE SCIENCE BEHIND THE SOFTWARE
Understand the evidence
behind a prediction.
Neurytika is powered by the Evidence Ratio Classifier (ERC). Inspect contributing feature combinations and their support in the training data. Read the peer-reviewed open-access article for the learning rule, evaluation protocols and published benchmarks.
Read the ERC research ↗SOFTWARE + IMPLEMENTATION PROPOSAL
What will your project include?
We prepare a proposal around your objective, data, integration and deployment needs. Your scope can cover: software licensing, preparation of customer history, model configuration and evaluation, CRM or internal workflow integration, deployment and team training.
Start with a focused pilot or discuss the implementation you already have in mind.
Discuss scope and pricingMake the first conversation useful.
Tell us:
- The business outcome and team you want to support
- The records and historical outcomes you already hold
- The systems to connect and your deployment preference
- Your intended timeline and project scope
We review the use case with you and define the next step for a demonstration, evaluation or tailored proposal.
Start with
your questions.
What is included in a customer retention software proposal?
We scope the software license and implementation around your customer data, prediction objective, users and environment. The proposal can include data preparation, model evaluation, CRM workflow integration, deployment, training and support.
How can we reduce customer churn with our existing data?
Begin with a clear cancellation or renewal outcome and historical customer records. Neurytika learns patterns associated with that outcome, then classifies new records. Your team can examine the supporting evidence and decide which retention action fits each account.
Is this customer retention software or a CRM?
Neurytika provides the prediction and explanation workflow. We scope integration with your customer records and existing CRM so your team can use the outputs alongside its current tools.
Can we understand why a customer is flagged?
Yes. Your team can inspect the feature combinations contributing to the predicted category, along with their support in the training data. These associations provide context for review and customer conversations.
Can customer data stay on our infrastructure?
Yes. Neurytika can run locally within your organization. We also offer implementation in your preferred cloud environment.
LET’S MAKE YOUR PROJECT CONCRETE
Bring your business question.
We’ll build the next step together.
Tell us your objective, the records you already hold and who will use the results. Start with a demonstration and a focused project discussion.
Request a demoDescribe your project before sharing a dataset. FormSubmit forwards your message to our sales team.
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